This Privacy Policy explains how ORFAST Technologies OÜ. (“ORFAST Technologies”) collects, uses, processes, protects, and discloses information when you use the ORFAST Technologies Platform or ORFAST Technologies Websites. By using the ORFAST Technologies Platform or Websites or services, you consent to this Privacy Policy.

What This Privacy Policy Covers

This policy describes how ORFAST Technologies treats Personal Information that it collects, receives, processes, stores, distributes, and displays via the ORFAST Technologies Platform and on the ORFAST Technologies.
“Personal Information” is information about you that is personally identifiable by name or can be linked to you through a personal identifier like your address, e-mail address, phone number, or location, and which is not otherwise publicly available.
In this policy, “you” means any person or organization that is authorized to use the ORFAST Technologies Platform or Website; “we” means ORFAST Technologies, including our subsidiaries and affiliates.
“Partner” or “ORFAST Technologies Partner” means trusted third parties and business associates that provide us with some of the services that we provide to you. For example, our Partners include content distribution networks (CDNs), third-party platforms that are integrated with the ORFAST Technologies Platform via APIs or plug-ins, third-party services you can access through the ORFAST Technologies Platform, and marketing partners.
“Customer” or “ORFAST Technologies Customer” means individuals or organizations that have permission to use the ORFAST Technologies Platform to provide services and distribute video content.
The “ORFAST Technologies Platform” means any of the cloud-based hosted services, APIs, plug-ins, apps, custom websites, and storage provided by ORFAST Technologies to its Customers.
The “ORFAST Technologies Websites” are websites and apps belonging to ORFAST Technologies that link to this Privacy Policy.

When Does ORFAST Technologies Collect Personal Information?

In general, ORFAST Technologies collects Personal Information about you in the following situations:

  • When you purchase services or software from ORFAST Technologies
  • When you use the ORFAST Technologies Platform to store and provide content to members of your organization, your employees, affiliates, viewers, or any other third parties authorized by you to use the ORFAST Technologies Platform or access your media content (collectively, your “Users”)
  • When you interact with the ORFAST Technologies Platform via ORFAST Technologies Customer
  • When you visit the ORFAST Technologies Websites
  • When you register with ORFAST Technologies through one of the ORFAST Technologies
  • Websites or otherwise contact ORFAST Technologies
  • When you enter promotions and contests offered by ORFAST Technologies

Information Collected from your Activity on the ORFAST Technologies Platform

What Personal Information we collect

When you use the ORFAST Technologies Platform as a ORFAST Technologies Customer to process and provide information and content to your Users, or interact with the ORFAST Technologies Platform as a User, or the following Personal Information may be collected and processed:

  • When you use the ORFAST Technologies Platform as a ORFAST Technologies Customer to process and provide information and content to your Users, or interact with the ORFAST Technologies Platform as a User, or the following Personal Information may be collected and processed.
  • Information you upload – The ORFAST Technologies Platform can be used to store media content and metadata that you upload, which may potentially include Personal Information about you, your Users, and other third parties.
  • Information provided by you – You may enter or create Personal Information when you use certain functions of the ORFAST Technologies Platform, like managing user lists and permissions and adding metadata to content.
  • Traffic information, activity, and login credentials – When you interact with the ORFAST Technologies Platform, the system collects the traffic information needed to deliver your actions and requests over the internet such as IP addresses, and URLs. The ORFAST Technologies Platform uses cookies and may collect other system information such as MAC addresses to allow the system to recognize you, remember your preferences, and/or support the use of digital rights management systems. The ORFAST Technologies Platform also collects the user IDs and passwords used in order to access the ORFAST Technologies Platform.
  • Contact and billing information – When you become a ORFAST Technologies Customer, we collect your contact and billing information.

How we use your Personal Information

ORFAST Technologies does not share your information, including Personal Information, with any third parties except our trusted Partners (as explained below).

  • We use your information solely for the following purposes:
  • Providing you, as a Customer or User, with the services, functions, and actions you request from us and from our trusted Partners.
  • Providing support, service notices, and billing to our Customers.
  • Sending you offers and promotional information.
  • Creating aggregate statistics and analytics information for our Customers’ use.

The production activity on the ORFAST Technologies Platform is logged within the system for the purpose of providing ORFAST Technologies Customers and Partners with statistical analysis of use, to enable system monitoring, security auditing, error tracking, and reporting of activity via the system, and to comply with data retention rules and internal policies that apply to Customer data. We use commercially reasonable methods to keep production logs secure and do not use them for any other purpose or share them with third parties (except in cases where disclosure is required by law).

Disclosures of Information under Customer Control

Please be aware that our Customers use the ORFAST Technologies Platform to store, process and distribute videos and other information belonging to them or their Users through websites, apps, or other means. Depending on the configuration of the ORFAST Technologies Platform by the Customer and Users, videos and other information on the ORFAST Technologies Platform may be viewable to the general public or to limited audiences. We encourage ORFAST Technologies Customers to learn how to use the permission controls and content distribution features of the ORFAST Technologies Platform and exercise good care and judgment when sharing information through the ORFAST Technologies Platform. As the controller of Personal Information on the ORFAST Technologies Platform, our Customers are responsible for maintaining the privacy of Personal Information pertaining to their Users. ORFAST Technologies is not responsible for disclosures of information made by our Customers and Users through their or your use of the ORFAST Technologies Platform.

Your Activity on the ORFAST Technologies Platform via ORFAST Technologies Customers

We provide the ORFAST Technologies Platform to our Customers, who use the ORFAST Technologies Platform to process and distribute content and other services to their Users. This Privacy Policy does not apply to the collection, use, and disclosure of Personal Information by our Customers using the ORFAST Technologies Platform. If we process your Personal Information on behalf of a Customer, it is that Customer’s responsibility to protect your privacy.
If you are concerned about your privacy while using service provided by a Kaltura Customer, you should address requests and inquiries relating to your Personal Information directly to that Customer. We may forward requests or inquiries you send to the Customer on whose behalf we are collecting or processing your Personal Information.

Your Activity on ORFAST Technologies Websites

What Personal Information we collect

Like most other websites, when you visit any of the ORFAST Technologies Websites ORFAST Technologies automatically receives and records information from a variety of sources, such as information from your browser, ORFAST Technologies and third-party Cookie information, web beacons, VAST tags, pixel tags, social media buttons, URL links, and other methods.
When you register with ORFAST Technologies we ask for information such as your name, email address, birth date, gender, ZIP code, website, and personal interests. When you register with ORFAST Technologies and sign in to the ORFAST Technologies Website, you are not anonymous to us.

How we use your Personal Information

We use your information solely for the following general purposes:

  • Performing your actions and providing you with the services you request via the ORFAST Technologies Platform.
  • Contacting you and sending you promotional e-mails.
  • Remembering information you entered on our Websites.
  • Improving our Websites, services and products.
  • Customizing the advertising and content you see.
  • Conducting research and providing anonymous statistical reporting for internal and external clients.

Although most information collected automatically is not personally identifiable, we or our Partners may aggregate or combine this information with other information making it identifiable as Personal Information.
Please visit the Terms of Use for further conditions governing your use of the ORFAST Technologies Websites.

Children

We do not permit children under the age of 13 to register with ORFAST Technologies.
If we become aware that we have inadvertently received Personal Information from a child under the age of 13, or information pertaining to such a child, we will delete such information from our records.

Sharing information with trusted business Partners and marketing

We may share Personal Information with our Partners who work on our behalf under confidentiality agreements. These Partners may use your Personal Information to help ORFAST Technologies communicate with you about offers from ORFAST Technologies and our marketing Partners. However, these Partners do not have any independent right to share your information with other parties or use it for other purposes.
ORFAST Technologies may display targeted advertisements based on Personal Information. Ad serving companies may make inferences based on this information in order to provide targeted ads to people who meet the targeting criteria—for example, advertisers may presents certain ads only to women aged 18-24 from a particular geographic area.
ORFAST Technologies does not provide any Personal Information directly to the advertiser of a targeted ad when you visit our Websites. However, ad networks that provide targeted advertisements may collect and aggregate information about you and use that information to serve targeted ads to you.
ORFAST Technologies and its affiliates are located in different regions around the world, and ORFAST Technologies works with Partners across different industries, categories of business, and in many different regions. By accessing the ORFAST Technologies Websites, you consent to the transfer of your information outside of your local jurisdiction.
For more information regarding ORFAST Technologies and our Partners and providers of products or services that you have requested please contact us at info@orfast.com.

Cookies and other activity tracking technologies

When you visit ORFAST Technologies Websites, we may set and access ORFAST Technologies cookies on your computer and access web beacons, VAST tags, and other technologies that tell us how you interact with our Websites, e-mails, and media players.
ORFAST Technologies allows other companies that show advertisements on the Websites to set and access their cookies on your computer. Other companies’ cookies may be subject to their own privacy policies.
Most Internet browsers have options for controlling, disabling, and deleting cookies on your computer. In addition, many ad networks have joined the Digital Advertising Alliance’s self-regulatory program to provide a single opt-out tool at: http://www.aboutads.info and at the European Interactive Digital Advertising Alliance (EDAA) website: http://youronlinechoices.eu. However, ORFAST Technologies does not guarantee that using these tools will prevent online behavioral tracking using cookies through our website.
At present, ORFAST Technologies and our third-party Partners do not honor Do Not Track signals set by some browsers. If you wish to avoid behavioral tracking by ad networks, please choose from the available methods for doing so or refrain from using the ORFAST Technologies Websites.

Editing and Deleting Your Account Information and Preferences

If you have an account with ORFAST Technologies, you can review, correct, edit, or delete the ORFAST Technologies account information that you provided to us at any time by logging in to your account online. You may also send us an e-mail request at support@orfast.com. Please note that we may need to verify your identity before acting on your request. You may elect to “opt out” of receiving direct marketing or being included in market research information. This means we assume you consent to us collecting and using your information in accordance with this Privacy Policy unless you take affirmative action to opt out of collection. You may opt out at any time by sending an e-mail request to support@orfast.com (please indicate “Opt Out” in the subject line).
Please note that new categories of communication and notification might be added to the Preferences page from time to time. You can opt out of receiving future communications from these new categories or you can unsubscribe and block future messages by following instructions through the unsubscribe option in those messages. If you are a ORFAST Technologies Customer you will continue to receive certain communications pertaining to your ORFAST Technologies Customer account such as service announcements and administrative messages even if you opt out of marketing communications from ORFAST Technologies.
You can suspend your ORFAST Technologies account on the ORFAST Technologies Websites at any time by following the instructions on the relevant section of the ORFAST Technologies Websites.
While we will try to comply with any request pertaining to your Personal Information in accordance with applicable law, but please be aware that we may not be able to fulfill requests pertaining to information already shared with third parties. Some information may be retained on our systems for recordkeeping purposes, and some residual digital information cannot be removed or changed.

Disclosure of Personal Information

  • To provide products and services, or to perform actions you request.
  • When we have your permission.
  • When required by law to respond to subpoenas, court orders, or legal process.
  • When we need to establish or exercise our legal rights, or to defend against legal claims, or when we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of ORFAST Technologies Terms of Use, or as otherwise required by law.
  • We may transfer information about you if ORFAST Technologies is acquired by or merged with another company. In such an event, ORFAST Technologies will make a public announcement before information about you becomes subject to a different privacy policy.
  • With our trusted business Partners and marketers, as described above.

Retention of Information

We may retain your information (including Personal Information) for any lawfully permitted period of time, and as required by applicable laws and statutes.

Confidentiality and Security

We take great precautions to protect Personal Information about you. However, no data transmission over the Internet or any other network can be guaranteed to be 100% secure. While we strive to protect information transmitted on or through our Website or the ORFAST Technologies Platform, we cannot and do not guarantee the security of any information you transmit.
To learn more about security, including the security measures we have taken and steps you can take to enhance the security of your information when using the ORFAST Technologies Platform and websites, please contact us at support@orfast.com.

Changes to this Privacy Policy

ORFAST Technologies may update this Privacy Policy at any time without prior notice, provided that any such changes will become effective prospectively from the date of publication. This Privacy Policy was last updated on February 1, 2016. We encourage you to check this page frequently for any changes to our Privacy Policy. Your continued use of the ORFAST Technologies Websites after the effective date of the change constitutes your acceptance of such change.